Privacy policy

Privacy Policy

Last updated: May 18, 2026

Organic Blend operates this store and website to provide customers with organic and natural personal care products, including hair care products, oils, serums, and related items.

This Privacy Policy explains how Organic Blend collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use our services.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

Information We Collect

Organic Blend may collect the following information from customers:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order details

  • Payment confirmation details

  • Customer support messages

  • Website usage information

  • Device, browser, and IP information

  • Product reviews or feedback submitted by customers

We collect this information only when it is required for order processing, customer support, delivery, marketing communication, fraud prevention, or website improvement.

How We Use Your Information

We use your personal information to:

  • Process and confirm your orders

  • Arrange delivery and shipping

  • Contact you about your order status

  • Provide customer support

  • Respond to your questions or complaints

  • Improve our website, products, and services

  • Send promotional offers, only where allowed

  • Prevent fraud, misuse, or unauthorized activity

  • Maintain business and legal records

Organic Blend does not sell customer personal information to third parties.

Payment Information

Payments are processed through secure payment providers or available checkout methods. Organic Blend does not directly store complete debit card, credit card, or sensitive banking details.

Payment information may be processed by Shopify, payment gateways, banks, or financial service providers for secure order completion.

Sharing of Information

We may share necessary customer information with trusted service providers only when required, including:

  • Shopify

  • Courier and delivery companies

  • Payment service providers

  • Customer support tools

  • Marketing and analytics service providers

  • Legal or regulatory authorities, if required by law

These parties only receive information needed to perform their services.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support marketing or advertising activities.

You can disable cookies from your browser settings, but some website features may not work properly.

Marketing Communication

Organic Blend may contact customers through email, SMS, WhatsApp, or other communication methods for order updates, support, offers, and product information.

Customers can request to stop receiving promotional messages at any time by contacting us.

Data Security

We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure.

However, no online platform or data transmission method is completely secure. Customers should avoid sharing sensitive personal or payment information through unsecured channels.

Data Retention

We keep customer information only for as long as necessary to complete orders, provide support, maintain business records, comply with legal requirements, resolve disputes, and improve our services.

Customer Rights

Depending on applicable laws, customers may request to:

  • Access their personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Opt out of promotional communication

  • Ask questions about how their information is used

To make a request, customers can contact Organic Blend using the details below.

Children’s Privacy

Organic Blend does not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information, they may contact us to request deletion.

Third-Party Links

Our website may contain links to third-party websites, apps, or platforms. Organic Blend is not responsible for the privacy practices, security, or content of third-party websites.

Customers should review the privacy policies of third-party websites before sharing personal information.

Product and Health Disclaimer

Organic Blend sells organic and natural personal care products. Product results may vary from person to person depending on hair type, skin type, scalp condition, routine, and consistency of use.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Customers with allergies, sensitive skin, scalp conditions, or medical concerns should consult a qualified professional before use.

Changes to This Privacy Policy

Organic Blend may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For questions about this Privacy Policy, your order, or your personal information, you can contact us at:

Store Name: Organic Blend
Email: organicblend.pk@gmail.com
WhatsApp: +92 3394070855
Address: Shop 228, Near PSO Pump, Adyala Road, Rawalpindi, Punjab 46000, Pakistan
Website: www.organicblend.pk